IPTV Smarters Pro is one of the most efficient IPTV players with advanced features. This player is compatible with M3U playlists and Xtream Codes API of different IPTV services. Sometimes, the IPTV Smarters Pro app might also experience some issues for various reasons. The reason for the IPTV Smarters Pro not working will vary for each user. Hence, we have given all the possible reasons and the working troubleshooting methods below to resolve the issue.
Common Problems on IPTV Smarters Pro
| Couldn’t log in to the IPTV account | Unable to access certain content |
| Can’t open the IPTV Smarters Pro app | The IPTV Smarters Pro app keeps freezing |
| The IPTV playlist is not loading | Black/white screen issues |
| Can’t update the IPTV Smarters Pro app | Issues with audio/video |
Reasons for IPTV Smarters Pro Not Working
Primary Reasons
- A weak internet connection
- Incorrect playlist credentials
- Expired IPTV subscription
- Geo-restricted content in the playlist
- Adding unsupported playlist
- Issues with the IPTV Smarters Pro app
Extreme Reasons
- Uncleared cache
- Temporary issues with the streaming device
- Outdated IPTV Smarters Pro app
- IPTV server outage
Primary Fixes for IPTV Smarters Pro Not Working
You can try the below-mentioned troubleshooting steps one by one to fix the IPTV Smarters Pro app not working issue.
Check the Internet Connection
The IPTV Smarters Pro app may freeze at times due to the weak internet connection on your device. Hence, check the internet connection on your device when this application is not working. Check the internet speed on your device through some third-party websites. To make the connection better, you have to restart your Wi-Fi router and connect the device to the Internet.
If your problem with your internet connection is not fixed, you need to ensure that you have an active internet plan. Alternatively, contact the Internet Service provider to resolve the issues with your network. After rectifying your internet issues, you can use the IPTV Smarters Pro app without any issues on your device.
Input the Correct Login Credentials
Sometimes, you cannot log in to your IPTV account using the IPTV Smarters Pro app. It is because of the incorrect M3U URL and Xtream Codes details in the player. Therefore, you need to enter the credentials without any mistakes. To avoid typographical errors, you need to copy and paste the login credentials from the IPTV subscription details that you received from your provider. Now, log in to your IPTV account and stream content from your IPTV service.
Check the IPTV Subscription
If your IPTV subscription has expired, then you cannot access the playlist that you added with the IPTV Smarters Pro app. You may not receive any notification about the subscription expiry at times due to various technical reasons. Hence, you need to visit the website of your IPTV service to learn the current status of your subscription. If it has expired already, you need to renew your plan or subscribe to a new IPTV package to access the service in the IPTV Smarters Pro app.
Connect a VPN
Since IPTV delivers TV channels and on-demand videos from all around the world, it might contain some geo-blocked content in the playlist. To stream the restricted content in your region, you need to use a VPN on your device. It will let you connect to servers in different locations by spoofing your IP address. Furthermore, a VPN secures your online presence and helps you stay away from online snoopers and cyber attacks.
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Restart the IPTV Smarters Pro App and Device
The next troubleshooting step is to restart the IPTV Smarters Pro app. Restarting the application means closing and relaunching the app. This will remove the temporary glitches and bugs. It will also resolve the black or white screen issues. If restarting the app doesn’t fix the issues with the IPTV Smarters Pro app, you need to restart or reset your streaming device. Doing this will remove all the applications. Hence, you need to install the IPTV Smarters Pro app again and then integrate your IPTV playlist. Once done, you can watch your favorite live TV channels.
Other Troubleshooting Methods for IPTV Smarters Pro Not Working
You can continue with the troubleshooting methods mentioned below if the IPTV Smarters Pro is not working on your device and the problem persists.
Clear the IPTV Smarters Pro Cache
The IPTV Smarters Pro app clears the cache automatically. However, you need to do it manually when the app is not working on your device, as it will consume the storage space. You need to go to the device’s settings and pick the IPTV Smarters Pro app from the list. Next, select the Clear Cache option to complete the process. Now, you can use the IPTV Smarters Pro app without any issues.
Update the IPTV Smarters Pro App and Device
Sometimes, app crashes might appear when using an outdated version of IPTV Smarters Pro. To access this application without any issues, you need to update IPTV Smarters Pro to the latest version. You can uninstall the current application and install the latest version from the reputed app stores. Additionally, check for software updates on your device and make sure it is running the latest firmware.
Check the IPTV Server Status
Generally, the servers of IPTV services might be taken down due to maintenance and other reasons. Therefore, you have to check the IPTV server status by contacting the provider’s support team. If the server is down, nobody can access the service. Hence, you need to wait till the IPTV servers are fixed by the IPTV Provider’s support team.
Change the Streaming Device
If the IPTV Smarters Pro app is still not working, you need to try using it on other compatible devices. So, install the IPTV Smarters app on any of your other devices and upload your IPTV playlist. If it is working on other devices, then the issue is with the application. Uninstall IPTV Smarters Pro on the existing device and reinstall it to use the app without any issues.
Contact the Customer Support
If you are unable to resolve the issues with the IPTV Smarters Pro app after trying all the troubleshooting steps mentioned above, you need to get support from their desk team. This player provides customer support via Email ([email protected]) and the Contact Us form (https://www.iptvsmarters.com/contact-us/) on its website. You need to follow the instructions given by a representative to solve the issue.
You can also try the other players like TiviMate IPTV Player, Joy IPTV Player, and SS IPTV Player till the issues with the IPTV Smarters Pro app are resolved.
FAQ
Yes. The IPTV Smarters Pro app is 100% free to use.
The IPTV Smarters Pro is not working on Samsung Smart TV due to a poor Internet connection or an outdated app version.
